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- If we find that your service is not satisfactory, what should we do? Any feedback have to be made within 24 hours after completion of the service. Evidence of any incomplete task or unsatisfactory work has to be provided so that we may address your concerns more...
- My air conditioner has not been cleaned for the last 9 years. Can your HomeHelper still carry out his job as per normal? We do not recommend any cleaning or maintenance to be done. Any appliance over 8 years is recommended for replacement as there will be significant ageing of internal parts within the appliance. Your...
- Can you provide spare parts and repair service for my air conditioner? We are sorry as we do not provide such services at the moment.
- Will cleaning my air conditioner unit improve the power of my air conditioner? Sometimes, the air conditioner experiences a reduction in power efficiency due to the accumulation of dirt, dust and bacteria. If that is the case, cleaning the air conditioner unit will definitely...
- How do I change my personal details, such as the service address, after my booking has been made? You are not allowed to amend your personal details after a booking a made. If you wish to amend it, please cancel the current booking, make the necessary amendments, and make a brand new booking.
